Privacy Policy

1. Scope and controller

This policy applies to Petted for iOS and Android, the public pages available at https://web.petted.app, and Petted's connected services. Petted is responsible for the processing described in this policy.

For privacy questions or requests, email ramg9206@gmail.com.

2. Information we collect

Account and profile information

• Email address, username, and account identifiers.
• Personal or business name, bio, language, and account type.
• Account status and information needed for authentication and security.

Content you choose to create or share

• Microprofiles, recipes, instructions, tasks, schedules, and reminder settings.
• Photos, posts, descriptions, and other content you upload.
• Social relationships and actions, such as following accounts, liking content, or copying public content.
• Recipe requests, deliveries from Business accounts, and optional consent for delivery tracking.

Technical and usage information

• Platform, app version, session identifiers, and the device token needed to send notifications.
• Interactions with posts, recipes, microprofiles, and profiles, such as impressions, detail views, likes, follows, and copies.
• Error logs, performance data, device information, and technical context used to diagnose failures.
• When an error occurs or a diagnostic session is selected, Sentry may receive a technical session replay and feedback submitted through its tools.

Device permissions

Petted requests camera access to take photos or scan QR codes, photo-library access to select images, and notification permission to send reminders and alerts. These permissions are optional and can be managed in your device settings.

3. How we use information

• Create, authenticate, maintain, and protect your account.
• Display and synchronize microprofiles, recipes, tasks, posts, and related content.
• Calculate pending tasks and send reminders or notifications.
• Enable sharing, copying, and delivery of content, including workflows between Business accounts and clients.
• Apply your visibility, privacy, and consent choices.
• Measure feature performance, prevent abuse, diagnose errors, and improve Petted's stability and security.
• Meet legal obligations and respond to valid requests.

4. Public and private content

Content marked public may appear on public profiles, discovery results, shared links, and QR codes. Other people may view or copy it where Petted provides those functions.

Private content is limited to people authorized under Petted's access rules. Before sharing a private-content link or QR code, the app displays a privacy warning because anyone receiving that information could attempt to access it. You can change visibility in the app.

5. Service providers and disclosures

Petted uses service providers that process data to operate the service:

• Supabase for authentication, database services, image storage, and server functions.
• Expo for builds, updates, and push-notification delivery.
• Sentry for errors, performance, session replay, and technical feedback.
• Apple and Google for app distribution, permissions, and system notification services.

Providers must use data to deliver their services and protect it in line with their contractual and legal obligations. Petted does not sell personal data or use it for third-party advertising or tracking across other companies' apps and websites.

We may also disclose information when necessary to comply with law, protect rights and safety, investigate fraud, or respond to a valid legal request.

6. Retention and deletion

We retain account information while the account remains active and for as long as needed to provide and protect the service, resolve incidents, and meet legal obligations. Technical logs, backups, and provider-processed data may remain for a limited period under operational and security cycles.

You can delete your account from Profile → Settings → Account → Delete account. Deletion removes the account and associated content, including stored images. Petted may retain a non-identifying operational deletion record, such as the date, account type, and aggregate counts, without retaining your email, username, or personal account identifiers.

7. Your choices and rights

• Review and correct information from your profile and account settings.
• Change the visibility of microprofiles and recipes.
• Withdraw tracking consent granted to a Business account from the relevant delivery.
• Disable notifications in Petted or your device settings.
• Temporarily disable or permanently delete your account.
• Request access, correction, deletion, or objection where applicable law provides those rights.

For requests you cannot complete in the app, email ramg9206@gmail.com. We may request reasonable information to verify your identity.

8. Cookies and local storage

The website may use cookies or technical storage strictly necessary for security, language, operation, and basic service measurement. Petted does not use advertising cookies or sell data obtained through cookies. You can control storage in your browser settings, although blocking essential items may affect some features.

9. Security and international transfers

We apply reasonable technical and organizational safeguards, including access controls and encrypted communications. No system is completely secure. Our providers may process information in countries other than your own, using safeguards required under applicable law.

10. Children's privacy

Petted is not directed to children under 13 and does not knowingly seek to collect their personal information. If you believe a child provided information without the appropriate authorization, contact us so we can review and delete it.

11. Changes to this policy

We may update this policy when Petted, its providers, or legal requirements change. We will publish the updated version on this page and identify the latest revision date. Where appropriate, we will provide an additional notice in the app.

12. Contact

For questions about privacy or data processing, email ramg9206@gmail.com.